Frequently Asked Questions

Get answers to common questions about Platinum Card.

Platinum Card delivers a full lift to reach a pale, near-platinum blonde base when conditions allow. Results depend on starting color and hair condition; a consultation clarifies realistic outcomes and determines whether additional sessions or toner will be needed.

Appointments typically range from two to six hours depending on hair length, density, previous color, and desired lift. The stylist will assess during consultation and schedule appropriate time; more extensive lifts may require longer sessions or multiple visits.

Lightening inherently stresses hair, but the Platinum Card minimizes damage through professional product selection, controlled processing, and optional bond-repair treatments. A thorough consultation evaluates hair strength and recommends protective steps, including conditioning and split-session strategies when necessary.

Toner is not included with the Platinum Card; it must be booked separately after your consultation. Toner refines shade and neutralizes brassiness, so we schedule it once we confirm lift level and your desired finished tone.

Previous color doesn't automatically disqualify you, but it affects process and timing. During consultation we evaluate previous dyes and assess if pre-lightening, multiple sessions, or alternative approaches are needed to safely achieve a platinum base.

Maintain your platinum with purple shampoo, sulfate-free cleansers, and weekly deep-conditioning treatments. Limit heat styling, use UV protection, and book regular toner or gloss appointments to preserve tone and integrity recommended by your stylist.